FAQ
Frequently Asked Questions
What is print-on-demand?
Each item is produced only when you order it. No stock, no waste. Your item is printed fresh and shipped directly to you.
Where are products shipped from?
All EU orders ship from our print partner's facilities in Spain or Latvia. This means fast delivery and no customs fees within the EU.
How do I choose the right size?
Check the size guide on each product page. Our t-shirts and hoodies run true to size. When in doubt, size up for a relaxed fit.
Can I track my order?
Yes. You'll receive a tracking link by email as soon as your order ships.
How long does shipping take?
Portugal/Spain: 3-5 days. Rest of EU: 5-10 days. Full details on our Shipping Policy page.
Do you ship outside Europe?
Yes, we ship worldwide. Delivery takes 10-20 days for non-EU countries.
Can I return or exchange my order?
We accept returns for defective or wrong items. Size exchanges available within 14 days. See our Returns Policy.
What materials are used?
T-shirts: 100% ring-spun cotton. Hoodies: 50% cotton / 50% polyester. All fabrics are soft, durable, and wash-safe.
Do you do custom/bulk orders?
Yes! Email us at support@padelculture.eu for club orders, team kits, or custom designs.