Returns & Refunds
Returns & Refunds
Our Policy
Since every item is made to order, we do not accept returns for change of mind. However, we fully cover:
- Damaged or defective items
- Wrong item received
- Printing quality issues
How to Request a Refund
Email us at support@padelculture.eu within 30 days of delivery with:
- Your order number
- Photos of the issue
We'll send a replacement or full refund within 3 business days.
Size Exchanges
Not the right size? We'll cover a one-time exchange if you contact us within 14 days of delivery.