Returns & Refunds

Returns & Refunds

Our Policy

Since every item is made to order, we do not accept returns for change of mind. However, we fully cover:

  • Damaged or defective items
  • Wrong item received
  • Printing quality issues

How to Request a Refund

Email us at support@padelculture.eu within 30 days of delivery with:

  • Your order number
  • Photos of the issue

We'll send a replacement or full refund within 3 business days.

Size Exchanges

Not the right size? We'll cover a one-time exchange if you contact us within 14 days of delivery.